Property Services Assistant

The Position

Property Services Assistant – Campbell River, BC

At WestUrban, we don’t just build homes, we build communities through our expertise in construction management, customized development, and development planning across Western Canada. Our rapidly growing company is built on a foundation of strong relationships, extending to employee, clients, stakeholders, contractors and suppliers. We believe that investing in people is the cornerstone of our success. We build dynamic teams powered by respect, integrity, and experience. This mission empowers us to find innovative solutions, and to develop leading-edge concepts that enhance and support growing communities.

Thinking about a change?

We welcome driven and skilled individuals from all backgrounds, as we recognize that having diverse perspectives, makes us stronger. We support our employees and want to see them succeed. We believe growing from within is the best solution to build healthy teams.

We are currently accepting applications for a Property Services Assistant to join our Property Management Team in Campbell River, BC. The Property Services Assistant is responsible for the leasing and administrative duties for our rental properties under the direction of the Property Manager. The ideal candidate would have a flexible schedule. If you thrive in a fast-paced environment, we encourage you to apply!

What you will be doing:

  • Responsible for all regular cleaning and minor maintenance requests;
  • Address all cleaning and maintenance deficiencies immediately, reporting any major damage or repairs to the Property Manager to hire a contractor;
  • Enforce rules, regulations and policies at the property;
  • Foster a friendly and professional environment for residents, prospects, service providers and contractors, while maintaining a high level of customer service;
  • Provides exceptional customer service and ensures calls and messages are answered and responded to in a timely manner. Resident issues and service requests are addressed within 24 hours;
  • Show available suites to prospective residents and maintain unit rental levels;
  • Assists Property Manager with move-ins and move-outs;
  • Ensure proper physical maintenance of the building and surrounding property by doing regular inspections using the approved checklists, maintaining the health and safety of the building;
  • Coordinates all building access control for tenants and contractors as needed;
  • Maintains and updates the Fire Safety Plan and conducts regular monthly building inspection;
  • Coordinate activities of the on-site cleaners, and perform minor/regular daily cleaning tasks as needed;
  • Other clerical office duties that may arise;
  • Afterhours on call rotation as required and availability to respond to emergencies.

What you need to bring:

  • 1-3 years’ experience in multi-residential property management;
  • Completion of High School Diploma;
  • Working knowledge of MS Word and Excel is required, previous experience with Buildum is an asset;
  • Knowledge and experience working with Landlord Tenant Act;
  • Knowledge and experience in building operations, building safety and fire safety requirements;
  • Exceptional customer service skills. Ability to handle difficult tenant relations and contractor relationships with a high degree of professionalism;
  • Clear and effective written and spoken communication skills;
  • Strong prioritization skills with the ability to work independently and meet deadlines;
  • Ability to think creatively when problem solving, proactively adapting to challenges;
  • A high degree of professionalism and ability to maintain confidentiality.

Extras we like to see:

  • Some post-secondary schooling in a relevant field of study considered and asset;
  • A combination of education and work experience will be considered.

Is this the right role for you?

  • You are a self-motivated professional with a high level of initiative, a sense of urgency, and have the proven ability to work in a fast-paced environment with changing priorities;
  • You have a high level of attention to detail, time management, and organizational skills;
  • You are a collaborative team player willing to do what it takes to get the job done well and enjoys a challenge.

Want to Apply?

Please email our HR team at careers@westurban.ca and use the subject line “Property Services Assistant”.

What do we offer you?

We offer a fast-paced culture, where we also make time for fun!   You will be working on projects that shape communities and provide much needed housing.  Finding and keeping the right people is very important to us. In addition to your competitive salary starting at $25 – $32 per hour (negotiable based on your experience), we also offer the following perks:

  • Health and Dental plan with Life and Disability Insurance
  • A generous annual profit-sharing program
  • Service recognition and Wellness programs
  • Career development and Apprenticeship program
  • Fun Company events

We are committed to the principles of employment equity and encourage applications from all qualified applicants. We thank all applicants for their interest however only those selected for further consideration will be contacted. This job posting will remain open until the role has been filled.

Thinking about a change?

What you will be doing:

What you need to bring:

Extras we like to see:

Is this the right Role for you?

Want to Apply?

What do we offer you?

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